Frequently asked questions
Get answers to most common questions
Get answers to most common questions
We have built a solid reputation over the years, with numerous happy customers backing our credibility.
We dispatch all orders from the United Kingdom (UK).
You can order any amount that suits your needs, whether it’s a small or large quantity.
We provide free shipping within the UK.
By purchasing products in bulk directly from wholesalers, we can keep our prices low and pass the savings on to you.
We offer global shipping with discreet packaging. We carefully repack items to reduce their size and ensure the package does not reveal its contents. Large orders may be split into multiple packages, and our shipments do not include our company name or suggest what’s inside.
Once your order is placed, you’ll receive an email confirmation with payment details. After payment is received, we process and ship your order within 24 hours. Delivery time varies based on factors like shipping method, postal service efficiency, customs, and international transit. We can provide an estimated delivery time based on our experience.
We don’t accommodate manual changes or cancellations for orders already placed. To make changes, it’s quicker and easier to place a new order. Be sure to double-check your order before completing payment.
No prescription is needed for any of the products we offer.
Air Mail typically delivers within 2-12 working days.
Occasionally, a signature may be required by the postal service. If you are not available, a card will be left instructing you to pick up your parcel from the nearest post office.